firstname.lastname@example.orgCompuTime101 Support and Resource Center
(800) 925-4506 (516) 486-3538
Knowledge Base under construction...
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2018-June-06: Report E-Mail Service Update (revised)
Current e-mail service settings:
Server Address: mail.compumatictime.com
Port Number: 587
Use SSL: False
From Name: CompuTime101 Report<email@example.com>
2018-May-08: Report E-Mail Service Update
There has been a change in the default report e-mail service. If you are not sending report e-mails through your own e-mail servers, the following settings need to be updated (available in v3.722 and newer): When "Adobe Acrobat (PDF) & E-Mail" is selected as the report view an SMTP button will appear. Click the SMTP button and in the Username and From Name fields change firstname.lastname@example.org to email@example.com
If needed, software version updates are available at http://support.computime101.com/updates.html
2016-May-11: Notice to Norton Antivirus/Security users (show)
A recent Norton update causes Microsoft Access to crash/error immediately upon opening.
Manually running a Live Update in the Norton program should resolve the issue.
2014-June-3: Notice to Avast! antivirus users (show)
A recent Avast! program and/or virus definition update has caused the antivirus program to remove an important DLL file associated with clock communication for the XLS, CFR, and MB series clocks. When downloading punches the CompuTime101 software will produce a Windows DLL/File Error. The recommended fix is as follows:
1) Temporarily disable the Avast! program
2) Download and install the latest update from http://support.computime101.com/updates.html
note: if the currently installed CompuTime101 version is earlier than or equal to v3.717 then download and install v3.717, otherwise download and install the latest version (currently v3.727) or newer beta if appropriate
3) In the Avast! settings add a global exception for the C:\CT101\ folder
You should now be able to enable the Avast! program without further issue