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Support Home Frequently Asked Questions Submit A Request For Support or Information Product Manuals & Downloads Knowledge Base Fixes & Updates |
Welcome to the
CompuTime101 Information, Support, and Resource Center
For a recent list of software updates, enhancements, and downloads please see our updates section. To obtain answers to your questions use one of the resources listed on the left. Contact sales and technical support via email support@computime101.com (or use the support request form on the left). Call 800-925-4506 to leave a message for technical support. Please make sure your time and attendance system qualifies for technical support. A Compumatic support agreement is required for all time and attendance systems beyond the initial 90-day free support period**. **Systems purchased through local dealers are supported through our local representative and may have longer or shorter free support periods. Please contact your local representative for support. |
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Our mission is to provide a quality, full featured product that is easy to use and trouble free. If you are experiencing a problem it may have already been resolved. Please check the KB articles below or download the latest software version. If your problem is still not resolved please CLICK HERE to report it. We will do our best to provide a quick and easy resolution. |
| Software Update Click Here to download the latest software version (v3.204 posted 2/18/2010) note: this update is for CompuTime101 v3 users only Update instructions: Save the update file to your computer, then run it. After the installation has completed, open the CompuTime101 software and login (if you have moved the database from the default location you will have to specify its current location from File-->Software Utilities-->Advanced-->Link Database). You will be prompted to update the database if it is an older version (not all software updates require a database update). If the software is installed on more than one computer you must repeat this procedure on all computers. |